Privacy Policy

1. Who We Are

Plantwyze ("we," "us," or "our") is a plant knowledge center at plantwyze.com. We're committed to protecting your privacy and being transparent about how we use your data.

Questions? Contact us at hello@plantwyze.com

2. Information We Collect

We collect information you provide directly to us:

• Email address — when you subscribe to The Green Letter newsletter or sign up for Plantwyze Pro
• Name — when you create a Pro account
• Plant information — what plants you have, if you choose to share this for personalized care schedules
• Questions and messages — when you use Wyze AI chat or contact us

We also automatically collect:

• Pages visited and time spent on site (via Google Analytics)
• Browser type, device type, and approximate location (country/region)
• Referring website (how you found us)

3. How We Use Your Information

• To send The Green Letter newsletter (only if you subscribed)
• To provide Plantwyze Pro membership features
• To personalize plant care recommendations
• To improve our content and user experience
• To respond to your questions and support requests
• To understand which content is most helpful to our community

4. Affiliate Links

Plantwyze participates in the Amazon Associates Program and other affiliate programs. When you click a product link on our site and make a purchase, we may earn a small commission at no extra cost to you. These commissions help us keep the site free.

We only recommend products we genuinely believe are good for plant care. Affiliate relationships never influence our editorial content.

5. AI Chat (Wyze AI)

When you use Wyze AI, your questions are processed by Anthropic's Claude API. We don't store your Wyze AI conversations on our servers. Anthropic's privacy policy governs how they handle API data — see anthropic.com/privacy.

6. Cookies

We use cookies for:

• Analytics — Google Analytics to understand site traffic (anonymized)
• Preferences — remembering your settings and preferences

You can disable cookies in your browser settings. This may affect some site functionality.

7. Data Sharing

We do not sell your personal information. Ever. We may share data with:

• Service providers — email platform (ConvertKit/Beehiiv), payment processor (Stripe), analytics (Google)
• Legal requirements — if required by law or to protect our rights

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Unsubscribe from emails at any time (every email has an unsubscribe link)
• Opt out of analytics tracking

To exercise any of these rights, email us at hello@plantwyze.com.

9. Data Security

We use industry-standard security measures to protect your data. Our site is served over HTTPS. Payment processing is handled by Stripe, which is PCI DSS compliant — we never store credit card information.

10. Children's Privacy

Plantwyze is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this policy occasionally. We'll post the updated date at the top of this page. For significant changes, we'll notify newsletter subscribers by email.

12. Contact Us

Questions about this privacy policy? We're happy to help:

• Email: hello@plantwyze.com
• Website: plantwyze.com/pages/contact.html